Privacy Policy of DataVersion AI

Last updated: September 2, 2025

1. Introduction

DataVersion AI ("we," "our," or "us") provides intelligent document processing solutions that transform technical manuals, SOPs, and datasheets into conversational AI assistants. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

By using our services, you consent to the data practices described in this policy. If you do not agree with these practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect information you provide when you:

  • Request a demo or contact us for sales inquiries
  • Create an account on our platform
  • Upload documents for processing
  • Contact our support team
  • Subscribe to our communications

2.2 Document Data

When you upload technical documents, manuals, SOPs, or datasheets to our platform, we process this content to create AI-powered knowledge assistants. Your documents remain your property and are processed securely to provide intelligent search and response capabilities.

2.3 Usage Information

We collect information about how you interact with our platform, including search queries, response accuracy feedback, and system usage patterns to improve our AI services.

3. How We Use Your Information

We use your information to:

  • Provide AI-powered document processing and search services
  • Create intelligent knowledge assistants from your technical documents
  • Respond to your support requests and sales inquiries
  • Improve our AI algorithms and platform functionality
  • Send you service updates and relevant information (with your consent)
  • Ensure platform security and prevent unauthorized access

4. Data Security and Protection

We implement enterprise-grade security measures to protect your information:

  • End-to-end encryption for data transmission and storage
  • Secure data centers with access controls
  • Regular security audits and monitoring
  • Employee training on data protection practices
  • On-premise deployment options for sensitive environments

5. Information Sharing

We do not sell or share your personal information or documents with third parties, except:

  • With your explicit consent
  • To comply with legal requirements
  • To protect our rights or the safety of others
  • With trusted service providers under strict confidentiality agreements

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing of your information
  • Withdrawal: Withdraw consent for marketing communications

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and recommendations
  • Improve our services and user experience

You can control cookie preferences through your browser settings.

9. Third-Party Services

Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies before providing any personal information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your information during such transfers, including the use of standard contractual clauses and adequacy decisions.

11. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

DataVersion AI

Email: sales@dataversion.ai

Address:

2195 Warm Springs Ct,

Fremont, CA 94539

United States

Website: www.dataversion.ai

We are committed to addressing your privacy concerns promptly and transparently.

This Privacy Policy demonstrates DataVersion AI's commitment to protecting your privacy while providing intelligent document processing solutions for your business needs.